Privacy Policy and Terms & Conditions
This Privacy Policy is applicable to all users/clients of www.globallab.co.in
Ensuring online privacy is of utmost importance to Global Lab, which is committed to safeguarding the information provided by its registered users and other visitors accessing its website. Global Lab is dedicated to creating a secure online environment.
The privacy of online users, while delivering best-in-class services, remains the central focus of Global Lab’s strategy. Our Privacy Policy offers users insights into the Privacy Practices followed by Global Lab and ensures a secure entry to the website.
However, it should be noted that our website provides links to other web pages governed by their own Privacy Policies. We do not assume responsibility for the security and privacy practices provided by these sites. Users visiting the Global Lab website are advised to familiarize themselves with its Privacy Policy as well as the policies of sites that collect personally identifiable information.
By providing us with your personal data, you are agreeing to comply with and be bound by our Privacy Policy. If you do not agree with our policy, please refrain from using the site.
The Privacy Policy covers the following areas:
1. Information collected through the website:
– Personal Information:
Users registering on the Global Lab website are required to provide certain personally identifiable information. This information becomes the property of Global Lab and may be shared, disclosed, or distributed to third parties in accordance with the Privacy Policy. It should be clarified that registration is not mandatory for visitors who do not require specific services on the site.
2. Use and disclosure of personal information:
– Our use of your information:
Tracking user bookings to provide recommendations.
– Disclosure of your information:
Global Lab will not sell or rent personally identifiable information collected. The information is provided voluntarily for the following purposes:
– Registration Data and Other Optional Information:
If you are a visitor to our site, Global Lab does not collect any personal information about you, except to a limited extent using cookies. However, if you choose to use certain services offered on the site, you will be asked to register. During registration, you will be required to complete a registration form providing basic online contact information about yourself.
– Email information:
When we receive emails from you, we may retain the content of the email messages sent to us, as well as details of your email address.
3. Security Practices as per IT Act, 2000 and its Rules:
Global Lab has implemented strict, internationally acceptable standards of technology and operational security to protect and prevent unauthorised access, misuse, alteration, or destruction of personally identifiable information. The data is securely stored behind a firewall and accessible only to authorized Global Lab staff.
Global Lab has implemented “Reasonable Security Practices” as required by the Information Technology Act, 2000, and its rules. By adhering to these policies, Global Lab ensures proper care, control, and resolution of its IT and security operations.
By using this site, you agree that Global Lab will not be held liable for any unauthorized security breach, and in such cases, you acknowledge that Global Lab will not be held liable for financial, freedom, legal, business, or reputational losses that may occur to you under the provisions of the Information Technology Act, 2000.
You further agree that the Global Lab management will not be held directly or indirectly responsible for any cybercrime-related criminal liabilities under the IT Act, 2000, pertaining to your information. You acknowledge that the management of Global Lab complies with the due diligence requirements of the IT Act, 2000, including its rules and amendments.
Third-Party Representation: Global Lab holds NABL Accreditation at all our offices, and all accreditation certificates are based on the respective testing categories. The representation of the NABL logo is exclusively limited to Testing and Calibration services approved by NABL. We kindly request users confirm the authenticity of the NABL certificate and approved tests by reaching out to our team for verification. At Global Lab, we are committed to upholding the highest standards of quality and compliance in our services. For any inquiries or clarifications, please contact our team for assistance.
Refund and Cancellation Policy:
Once a payment is made through the payment gateway, it is non-refundable, except in the following circumstances:
1. Multiple Charges:
If the customer’s card/bank account is debited multiple times due to a technical error or if the account is debited with an excess amount in a single transaction due to a technical error, the excess amount (excluding payment gateway charges) will be refunded to the customer.
2. Unsuccessful Enrolment:
If a technical error causes the payment to be charged to the customer’s card/bank account, but the enrolment for the examination is unsuccessful, the customer may request a refund. In such cases, the refund amount will be the net amount after deducting payment gateway charges or any other applicable charges.
To request a refund, the customer must submit an application along with the transaction number and the original payment receipt (if generated during the payment process).
Contact Information:
If you have any questions regarding the site’s security practices, privacy policies, or any other transaction-related issues, please contact us at the following address: 9930280649, 9930066262